Effective Date: 07-Sep-2025
Last Updated: 07-Sep-2025
At HomeClues.co.uk, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, access our services, or interact with us.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Who We Are
HomeClues.co.uk is a UK-based platform providing property-related information, including buying, selling, renting, and general real estate insights. For the purpose of data protection laws, HomeClues.co.uk acts as the Data Controller of your personal data.
If you have any questions, you can contact us at:
Email: info@homeclues.co.uk
Address:
HomeClues.co.uk
45 Regent Court
Baker Street
London, W1U 6QL
United Kingdom
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, email address, phone number, postal address
- Login details (if applicable)
- Any details you provide through enquiry forms
b) Non-Personal Information
- IP address, browser type, operating system
- Pages visited, time spent, and navigation paths
- Cookies and similar technologies (see Section 6)
3. How We Use Your Information
We use your information to:
- Provide access to our property-related services and content
- Respond to your enquiries and requests
- Personalise your user experience
- Send updates, newsletters, or property alerts (if you opt in)
- Monitor website performance and improve services
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data under one or more of the following legal grounds:
- Consent – when you opt in to receive newsletters or alerts
- Contract – when you engage with us for services
- Legitimate Interests – for website improvement, fraud prevention, and marketing
- Legal Obligation – when we are required by law to process your data
5. Sharing Your Information
We will never sell your personal data. However, we may share information with:
- Service providers (e.g., website hosting, analytics, marketing tools)
- Professional advisers (e.g., legal or compliance consultants)
- Regulators or authorities where legally required
6. Cookies & Tracking Technologies
HomeClues.co.uk uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to personalise content.
You can manage or disable cookies through your browser settings. However, some features of the website may not function properly without cookies.
For more details, see our Cookie Policy [link].
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
8. Your Data Protection Rights
Under UK GDPR, you have the following rights:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us at [Insert email address].
9. Data Security
We use appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.
However, please note that no method of transmission over the Internet is 100% secure.
10. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to HomeClues.co.uk. We are not responsible for the privacy practices of other websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@homeclues.co.uk
Address:
HomeClues.co.uk
45 Regent Court
Baker Street
London, W1U 6QL
United Kingdom